About Us

FNP Cakes N More – Dedicated to Make Your Occasions Special!

FNP Cakes N More, a sister concern of India’s largest online gifting store, Ferns N Petals, is dedicated to bring forth an exciting assortment of cakes and cupcakes to add sweetness to your occasions. Life is all about celebrating special moments with our loved ones. It is about making their life full of sweet surprises and that is exactly what we make sure. We are an online cake and bakery store that excels in creating amazing and lip smacking delectable cakes.

Our cake artists, as we proudly call them, work round the clock to make sure that every order you place is met with utmost love and care. We understand that you are not only ordering a ‘cake’ online but asking us to deliver your love and feelings to someone. That is the reason we have an excellent delivery system that makes sure that each order reaches the recipient on time and in excellent condition. We deliver across India to make sure that every nook and corner of the country is covered. We also take up international deliveries in countries like USA, UK, Canada, Singapore, Australia and Manila, so that you can send your love in the form of cakes to your near and dear ones.  We are here to help you create unforgettable memories and express the unexpressed.

Our aim is to deliver the delectable cakes at your doorstep within the stipulated time frame in order to make your celebrations grand. Because, for us it is not about creating the perfect cake, but to make sure it is delivered with the same emotion. We take inspiration from your passion to make your loved ones feel special and loved.  We guarantee an extraordinary taste in your choicest flavors with ravishing designs to create the perfect visual appeal.

 

Disclaimer:

A.           General Disclaimer- Your order is valuable to us and we will put in all the efforts to make sure that we deliver on time. However sometimes due to unforeseen circumstances we might have to delay your order. With that said, Ferns N Petals retains the right to refuse any order unconditionally.

 

All claims are subject to the jurisdiction of Court at New Delhi, India, only.

 

If Ferns N Petals is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery of cakes to the desired location.

 

  1. Shipping and Delivery Disclaimer- You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.

 

Delivery may take longer due to:

  • Bad weather
  • Political disruptions
  • Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for updates. Before major occasions, we suggest that you place your order at least five days in advance.

 

For perishable items like cakes and cupcakes, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:

  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.

In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbor.

Proof of delivery will be provided in case of any dispute in delivery.

Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand.

If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made against FNP Cakes N More.

Midnight Deliveries

Subject to the other terms of the Shipping Disclaimer, delivery will be made between 11.00 pm to 11.59 pm on the chosen delivery date.

Fix Time Deliveries

We cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected time.

 

Delivery at Remote Locations and Towns

Please note that, cakes and other perishable products are sourced locally at the delivery location.

We can’t commit an exact time of delivery.

Correct address and contact number of the recipient is a must at the time of placing the order.

No deliveries would be done on National Holidays. The delivery of the same would be done on the next working day. In case of floods/ heavy rains/ National Bandh/election dates/ curfews/ traffic jams/ festival times/regulated traffic movements or any other impediments that may restrict the delivery of the order. FNP Cakes N More reserves the right to reschedule the delivery to another date.

The delivery of the cakes ordered will be attempted only once at the address as provided in the order received by FNP Cakes N More. In the event the delivery is not executed due to any reason whatsoever not attributable to FNP Cakes N More, the customer shall still be charged for the order and no redelivery or refund will be made by FNP Cakes N More. The order will be deemed executed and delivered in the following events:

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong/incorrect phone or mobile or extension number / not working / no reply or not connecting /not reachable.
  • Recipient refused the products.
  • Delivered the product at the Gate/Reception/Neighborhood.

 

Providing the correct address of the recipient is a must and mandatory requirement of the order. Name, full postal address with postal code, working contact number are mandatory for the order to be delivered to the recipient.

 

FNP Cakes N More reserves the right to change these policies any time without prior notice. Please check this section for any disputes.